My goal at Emily Laga Heirloom Portraits is that every client is completely thrilled with their investment.
It’s never happened, but let’s say you don’t like any images from your session and don’t wish to place an order. If it’s something that was in my control and can be remedied, I will happily re-shoot the session free of charge, or refund your session fee.
Due to the nature of custom photography, once your order is placed, Emily Laga Heirloom Portraits has a no refunds or returns policy. I do, of course, guarantee that the portraits and products you receive meet the highest standards in every respect and will work with you to approve designs and custom work before orders are placed. If there is a manufacturer defect that is evident, it must be reported within 2 days from the date it was received. If there was an ordering or retouching error that was my fault, I will absolutely make it right. Again, I want you to have the best experience possible so you can spread the word and help me continue to do the work I love to do.
Your privacy is important to me. This notice explains my online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Emily Laga Heirloom Portraits website.
The only personal information I collect is name, street and email address, and telephone number. Your credit card information will also be collected if that form of payment is used to make your purchase, but that data is only used to process your transaction is not stored in my database.
I use the personal information collected from you to facilitate taking your photographs, communicating with your regarding your photographs and other related products and services, and processing any transaction you may do with Emily Laga Heirloom Portraits. Such personal information as I collect is not used for any other purpose and is not shared or sold to any third-party company for marketing purposes.
The personal information you supply will be added to my customer database. I may send you promotional emails about Emily Laga Heirloom portraits that I hope will be of interest. If you do not wish to receive such emails, simply let me know.
SITE ACTIVITY DATA
Each time you visit emilylaga.com, the web server collects and logs certain information. These logs include, but are not restricted to: your computer’s TCP/IP address, your username (if applicable), date, time and files accessed. These logs also contain information about referrer information if you clicked on an external link in order to access a emilylaga.com webpage. I use these logs solely for performance, site administration and security reviews. I do not sell or share this information with any third party.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, I have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information I collect online.
Image Use Policy
www.emilylaga.com and it’s social media accounts are open to a general audience. The images taken during your session may be used on these sites, promotional materials, or sample materials in my studio. It is your responsibility to notify me at the time of your session if you do not wish for any of your images to be used in this way.
All images belong to Emily Laga Heirloom Portraits. Images shared online must have my watermark, and/or have a link to my website, Facebook, or Instagram page. If I post images online from your session, feel free to "share" the post, but you may not crop out the watermark, add filters, or edit the image in any way. Images that have been emailed to you for approval before printing, or have been posted to proofing galleries are not to be screen-shot, saved, posted or shared. If you have the purchased digital image, this simply allows you to print them, up to an 8x10 size. This does not mean you own the photograph, and it may not be altered, other than cropping. If posted online, please tag @emilylagahp or link to www.emilylaga.com.
A little more about copyright from www.ppa.com:
“Copyright” describes the rights given to creators for their literary and artistic works.
But we often don’t consider copyright when we look at our family photos, or go to get them copied. Even though it is so easy to copy an image—with scanners, photo-quality printers, and copy stations—it is still illegal.
Things to remember about copyright:
- Copyright is a property right.
- Just because you buy a print does not mean you have purchased the copyright.
- Professional photographers are the smallest of small copyright holders.
- Under the Federal Copyright Act of 1976, photographs are protected by copyright from the moment of creation.
- Photographers have the exclusive right to reproduce their photographs (right to control the making of copies).
- Unless you have permission from the photographer, you can’t copy, distribute (no scanning and sending them to others), publicly display (no putting them online), or create derivative works from photographs.
- A photographer can easily create over 20,000 separate pieces of intellectual property annually.
- Professional photographers are dependent on their ability to control the reproduction of the photographs they create.
- It affects their income and the livelihood of their families.
- Even small levels of infringement—copying a photo without permission—can have a devastating impact on a photographer’s ability to make a living.
- Copyright infringements—reproducing photos without permission—can result in civil and criminal penalties.